Human-Centric Skills 1




SCHEDULE: Wednesday 8:00AM – 9:15AM

Course Description

Human-Centric Skills I explores the connection between emotional intelligence and business sustainability by outlining soft skill competencies and their impact on success: Compassion, Consciousness, Citizenship, and Communication. Students will explore each of these competencies through the lens of a career in healthcare. Meeting sessions will be a combination of lectures, dialogues and experiential learning. The course emphasizes the development of public speaking and presentation skills. Upon completion of this course, students will understand and appreciate the value of soft skills and their importance to careers in healthcare.

Students will learn to:

  • Explain the value of Compassion, Communication, Citizenship, Creativity, Collaboration and Consciousness as integral skills to success in healthcare
  • Develop skills in public speaking and use of AIDET
  • Explain patient experience metrics in healthcare
  • Develop skills in social responsibility and volunteerism